Qué significa
El documento continúa con saldo después de su vencimiento. El campodaysOverdue ya fue calculado con la fecha operativa de la empresa.
Payload completo
{
"id": "evt_4a7fea72-0358-4cc2-9d5c-b5afd91a3203",
"event": "collection_document.reminder_after_due",
"created_at": "2026-07-18T13:00:00.000Z",
"api_version": "2025-01-21",
"data": {
"event": "collection_document.reminder_after_due",
"version": "2026-05-18",
"timestamp": "2026-07-18T13:00:00.000Z",
"trigger": "automatic",
"subjectType": "collection_document",
"customer": {
"id": "cc_8aa37fd1",
"name": "Ana Pérez",
"email": "[email protected]",
"phone": "+584120000000",
"taxId": "V12345678",
"customerCode": "C-1001"
},
"company": {
"id": "7d355d52-ac74-49f5-b31c-ce29b4680752",
"name": "Empresa de ejemplo",
"supportPhone": "+584120001111"
},
"checkout": {
"sessionId": "cs_06d9691c",
"token": "checkout_public_token_overdue",
"url": "https://pay.cobrix.co/c/cs_06d9691c",
"expiresAt": "2026-07-19T13:00:00.000Z"
},
"amount": {
"minor": "2000",
"major": "20.00",
"currency": "USD"
},
"documents": [
{
"invoiceId": "inv_d64d7b11",
"number": "DOC-1001",
"externalDocumentId": "erp-1001",
"issuedAt": "2026-07-01",
"dueDate": "2026-07-15",
"amountMinor": "2000",
"amountMajor": "20.00",
"balanceMinor": "2000",
"currency": "USD"
}
],
"dunningDetails": {
"reminderType": "AFTER_DUE",
"documentCount": 1,
"nearestDueDate": "2026-07-15",
"daysOverdue": 3
},
"references": {
"checkoutType": "collection_documents",
"source": "erp_acme",
"idempotencyKey": "reminder-after-erp-1001-20260718"
},
"delivery": {
"requestedChannels": ["whatsapp"],
"whatsapp": {
"provider": "meta",
"recipient": "+584120000000",
"metaTemplate": {
"key": "collection_document_reminder_after_due_v2",
"name": "collection_document_reminder_after_due_v2",
"language": "es",
"version": "v2",
"variables": {
"customer_name": "Ana Pérez",
"amount": "20.00",
"currency": "USD",
"days_overdue": 3,
"checkout_url": "https://pay.cobrix.co/c/cs_06d9691c"
}
}
}
}
}
}
Este evento solicita una comunicación; no autoriza suspender automáticamente el servicio. La suspensión debe obedecer las reglas operativas y contractuales de tu empresa.